Privacy Policy
Last Updated: July 27, 2026
Cheng Peng (hereinafter referred to as the “Company,” “we,” “us,” or “our”) operates this online store and website, including all related information, content, features, tools, products, and services, to provide you (the “Customer”) with a comprehensive shopping experience (collectively, the “Service”). The Service is built on the WordPress and WooCommerce platforms, and the related technical services are provided by our website hosting service provider.
This Privacy Policy explains how we collect, use, and disclose your Personal Information when you visit, use, purchase from, or otherwise interact with the Service, or otherwise communicate with us. If there is any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your Personal Information.
Please read this Privacy Policy carefully. By accessing or using any part of the Service, you acknowledge that you have read, understood, and accepted the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Personal Information We Collect or Process
When we use the term “Personal Information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal Information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you. Depending on how you interact with the Service, your place of residence, and as permitted or required by applicable law, we may collect or process the following categories of Personal Information, including inferences derived from such information:
Contact Information: including your name, address, billing address, shipping address, telephone number, and email address.
Financial Information: including credit card numbers, debit card numbers, bank account information, payment card details, payment methods, payment confirmations, transaction details, and other payment-related information.
Account Information: including your username, password, security questions, preferences, and account settings.
Transaction Information: including products you view, add to your shopping cart or wish list, purchase, return, exchange, or cancel, as well as your transaction history.
Communications with Us: including information you provide when contacting us, such as customer support inquiries.
Device Information: including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information: including information regarding how and when you browse, access, or otherwise interact with the Service.
2. Sources of Personal Information
We may collect Personal Information from the following sources:
Directly from you, including when you create an account, visit or use the Service, contact us, or otherwise provide us with your Personal Information.
Automatically through the Service, including information collected from your use of our products or services, your device when accessing our website, and through cookies or similar technologies.
From our service providers, including where they provide technical services on our behalf or collect and process your Personal Information on our behalf.
From our business partners or other third parties.
3. How We Use Your Personal Information
Depending on how you interact with us or the type of Service you use, we may use your Personal Information for the following purposes:
To provide, customize, and improve the Service. We use your Personal Information to provide the Service, including fulfilling our contractual obligations, processing payments, completing orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, assisting with returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products based on your purchase history. We may also use your Personal Information to improve and optimize the Service.
Marketing and Advertising. We may use your Personal Information for marketing and promotional purposes, including sending promotional communications by email, SMS, or postal mail, and displaying advertisements for our products or services on the Service or on other websites based on your previous purchases, shopping cart activity, or other interactions with the Service.
Security and Fraud Prevention. We use your Personal Information to verify your account, provide a secure shopping and payment experience, detect, investigate, prevent, and take action against fraudulent, unlawful, unsafe, or malicious activities, protect public safety, and maintain the security of the Service. If you register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other login credentials with anyone.
Communicating with You. We use your Personal Information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.
Legal Purposes. We may use your Personal Information to comply with applicable laws, respond to lawful legal processes, including requests from law enforcement agencies or government authorities, participate in investigations, civil discovery, pending or actual litigation, or other adversarial legal proceedings, and enforce or investigate potential violations of our Terms of Service or other policies.
4. How We Disclose Personal Information
In certain circumstances, we may disclose your Personal Information to third parties for legitimate purposes consistent with this Privacy Policy. Such circumstances may include:
Service Providers. We may share your Personal Information with our technology providers and other third parties that perform services on our behalf, including but not limited to IT administration, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping services.
Business and Marketing Partners. We may share your Personal Information with our business and marketing partners for the purpose of providing marketing services and delivering advertisements to you. Our business and marketing partners will process your information in accordance with their respective privacy policies.
At Your Direction or with Your Consent. We may disclose certain Personal Information to third parties when you instruct us to do so, request such disclosure, or otherwise consent to it, including for product delivery or when you use social media integrations, widgets, or third-party login services.
Legal and Business Transactions. We may disclose your Personal Information in connection with business transactions, such as a merger, acquisition, restructuring, or bankruptcy, or where necessary to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar legal requests), enforce our Terms of Service or other policies, or protect and defend the Service, our rights and interests, or the rights, property, or safety of our users or others.
5. Use of Cookies
The Service uses cookies to enhance your browsing experience.
A cookie is a small text file stored on your computer or mobile device. It typically contains an anonymous and unique identifier that enables the website to recognize your device but does not itself collect any Personal Information.
You may choose to accept or reject cookies. If you choose to reject cookies, certain features or functionality of the Service may not operate properly. Most web browsers provide options for managing cookie preferences, and you may adjust your cookie settings through your browser preferences.
6. Third-Party Websites and Links
The Service may contain links to websites or other online platforms operated by third parties. If you access a website that is not owned or controlled by us, we encourage you to review its privacy policy, security practices, and applicable terms and conditions.
We do not endorse, guarantee, or assume any responsibility for the privacy or security practices of such third-party websites, including the accuracy, completeness, or reliability of any information contained therein.
Information that you choose to disclose on public or semi-public platforms, including information shared through third-party social networking services, may be visible to other users of the Service and/or users of those third-party platforms.
The inclusion of any such links does not constitute our endorsement of the content, owners, or operators of those third-party platforms, unless expressly stated otherwise within the Service.
7. Children’s Information
The Service is not intended for use by children, and we do not knowingly collect Personal Information from individuals who are under the legal age of majority in their applicable jurisdiction.
If you are the parent or legal guardian of a child who has provided us with Personal Information, you may contact us using the contact details provided in Section 11 below to request the deletion of such information.
8. Information Security and Data Retention
We implement reasonable technical and organizational measures to protect your Personal Information against unauthorized access, loss, misuse, alteration, or destruction. However, please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. In addition, information you transmit to us may not be secure during transmission. We recommend that you do not transmit sensitive or confidential information to us through unsecured communication channels.
The length of time we retain your Personal Information depends on a variety of factors, including whether such information is required to maintain your account, provide you with the Service, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
9. Your Rights and Choices
Subject to the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and other applicable laws, you may have some or all of the following rights with respect to your Personal Information:
Right of Access: You have the right to request access to the Personal Information we hold about you.
Right to Erasure: You have the right to request the deletion of the Personal Information we maintain about you, to the extent permitted by applicable law.
Right to Rectification: You have the right to request the correction of inaccurate or incomplete Personal Information that we maintain about you.
Managing Communication Preferences: We may send you promotional emails from time to time. You may opt out of receiving such communications at any time by using the unsubscribe link provided in those emails. Even if you opt out of promotional communications, we may still send you non-promotional emails relating to your account or orders.
You may exercise the rights described above through the methods made available within the Service or by contacting us using the contact details provided in Section 11 below. Where permitted or required by applicable law, we may request verification of your identity before processing your request.
We will not discriminate against you for exercising any of the rights described above.
10. Complaints
If you have any complaint regarding how we collect, use, or process your Personal Information, please contact us using the contact details provided in Section 11 below.
We will treat all complaints seriously and respond within a reasonable period of time. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong.
11. Contact Information
If you have any questions regarding this Privacy Policy, or if you wish to access or correct your Personal Information, please contact us using the following details:
Telephone: +852 6950 0618
Email: info@cpbuild.cn
Postal Address:
Zhuhai Cheng Peng Curtain Wall & Window Co., Ltd.
No. 2001 Huangyang Avenue, Doumen District, Zhuhai, Guangdong, China
Requests to access or correct Personal Information should be submitted in writing to the postal address above. We may charge a reasonable administrative fee for processing requests for access to Personal Information, where permitted by applicable law.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any revised version of this Privacy Policy will be published on this website, the “Last Updated” date will be revised accordingly, and we will provide any notice required under applicable law.
We encourage you to review this Privacy Policy periodically to stay informed of any updates.
Last Updated: July 27, 2026